Where I Work Series Features Toni Mattox of Goodwill Business Services

The San Antonio Report has been running a series of articles to take readers behind the scenes to learn from the people who work at companies, large and small, in our community. Today, Goodwill San Antonio team member, Toni Mattox, tells her story.  As a Customer Service Representative, she receives calls and routes customer inquiries to the appropriate team. Blind in one eye and overcoming homeless has not stopped Toni. Goodwill has assisted her with access to support and accommodations to make her job easier. With Goodwill, she has found respect and value. 

Finding a Beacon of Light and Hope

David graduated high school and was enthusiastic to attend a local community college. However, after three years of college, he realized he enjoyed working more and dropped out. Demands of his job were and wanting to be closer to family were too much.  David looked for a new career. With only a high school diploma in hand, he received phone calls from only three out of one hundred applications he submitted. Financial burdens where piling up. Unsure of his future, David discovered the Administrative Assistant program being offered at Goodwill San Antonio's Good Careers Academy. 

Feeling Overwhelmed by Clutter?

The popular Netflix series, "Tidying Up", featuring Marie Kondo stresses if an item doesn't "spark joy", you should discard it. By following her method, you will only surround yourself with items that support your envisioned lifestyle. 

When you donate to Goodwill San Antonio, your items will bring joy to others be it customers searching for quality goods at affordable prices, Good Career Academy students training in a high-demand field, or a Good Careers Center client receiving meaningful one-on-one job preparation assistance. 

Goodwill San Antonio Partners With the Community to Re-Engage Opportunity Youth

With more than 30,000 young people in Bexar County between the ages of 16 and 24 neither in school nor working, Goodwill San Antonio has partnered with the City of San Antonio and Communities In Schools on a comprehensive initiative to re-engage young adults who are currently disconnected from education, employment, or major social institutions. 

The NXT Level Youth Opportunity Center, inside the Frank Garrett Multi-Purpose Center at 1226 NW 18th Street, opened its doors on February 15th and is the first of its kind in Texas. The center aims to connect with the community's most vulnerable youth, by providing critical social and emotional support as well as education and career resources to help young people get back on track and navigate a successful future. 

Giving Back to His Military Brothers and Sisters

Following high school graduation, Gilbert Mendez made the life-changing decision to join the United States Marine Corp, serving 2 tours in Iraq.  Following his service in the United States Marine Corp, Gilbert's transition to the civilian world was characterized by a loss of direction and self-doubt. That was, until he connected with Goodwill San Antonio.  As a Veterans Program Support Specialist, he provides veterans with personalized job search and resume assistance, mock interviews, and career counseling to help veterans discover what they want to do.

North East ISD and Goodwill San Antonio Celebrate the Medical Professions Academy with Ribbon Cutting

North East ISD (NEISD) in partnership with Goodwill San Antonio celebrated the opening of their Medical Professions Academy, a premier training center for the district's high school students enrolled in Dental Assistant, Medical Assistant, Certified Nurse Aide, Emergency Medical Technician, and Pharmacy Technician programs. 

Your Donated Items Provide Opportunities to Others - But What Does that Mean?

We are fortunate many in our community know we help people find jobs, but we also know many do not know how we go about providing those services. Goodwill San Antonio is comprised of three operations – Business Services, Donated Goods & Retail, and Workforce Development. The revenue earned by our Retail and Business Services operations is reinvested back into our mission through our Workforce Development operation where we empower people with life barriers to secure their future through meaningful employment.  We provide education, training, and career services to those who need it most.