Goodwill San Antonio is committed to being good stewards of our community’s trust in how we execute our mission of helping change lives through the power of work.

Our Code of Ethics, Conflict of Interest and Non-Disclosure/Confidentiality Statements

Everyone at Goodwill San Antonio, from our board members to our frontline team members, all adhere to and believe in our core values of Service, Teamwork, Ethics, Passion, and Safety. Our business operation and reputation are built upon the principles of fair dealing and ethical conduct of our team members and our personal integrity of protecting confidential business and proprietary information.

Environmental Policy

Through Goodwill San Antonio's dedicated efforts, 12.7 million pounds of unsold items and 2.3 million pounds of electronics equipment were successfully re-used or recycled in 2020, instead of ending up in a landfill. 

Goodwill San Antonio is committed to being a good steward of the environment. To read the full Environmental Policy Statement, click here


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Commission on Accreditation of Rehabilitation Facilities (CARF)

Goodwill San Antonio maintains the highest level of CARF accreditation in our workforce development unit, who are trained to offer services and referrals tailored to an individual's needs. For more information on CARF, please visit their website here.

R2 Certification

Goodwill San Antonio has achieved R2 certification in its operations of the Electronics Recovery Program. By being R2 certified, we demonstrate our commitment to quality, security of data bearing donations, and transparency on environmental impact.


ISO Certification

As a Quality Management System (QMS), Goodwill San Antonio is presently certified to three ISO standards. ISO 9001-2015 (Quality) includes 20 of our government contracts. Our Warehouse Logistics, e-Commerce, Electronic Recovery Program, and Outlet are certified to ISO 9001-2015 (Quality), 14001-2015 (Environmental), and 18001-2007 (OHSA—Safety).

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