After more than 20 years of serving his country in the U.S. Air Force, Richard made the leap into the civilian world. Though he was retiring from the military, he knew he wanted to do more with the rest of his life. When he heard that Goodwill offered a Veterans Outreach Program designed to help military veterans transition into civilian careers, he knew he had help in reaching new goals. Now, after forging a new career path with help from Goodwill, Richard is in turn providing hope and guidance to others as a financial counselor for United Way.