Records Management
Secure, Compliant, and Efficient
Our records management team ensures the secure handling, storage, and digitization of sensitive documents. We support government agencies, healthcare providers, and private businesses with tailored solutions.
Proven Impact: Our expertise in records management has significantly improved operational efficiency for our partners, including that of the federal government. We are proud to have helped reduce Veterans Administration claims processing time from 2-3 years to just 2-3 months. With a 99% accuracy and quality rate, our processes undergo regular quarterly audits to maintain high standards.
To request a quote, contact us at BusinessServices@goodwillsa.org or 1-855-497-2123.
Electronic Records Management
- Classifying/Indexing Image Retrieval
- Complex Implementation within SLA
- Data Entry, Managing & Capturing Complex Metadata
- Digital & Hard Copy Capture, Conversion
- Storage, Tracking & Retrieval – Image on Demand
- Optical Character Recognition (OCR) & Indexing
- Multi-format Data Delivery
- Imaging & Scanning (Large Format)
- Print & Copy Services
Document Preparation – Physical & Electronic
- Review for Accuracy
- Critical & Multiple Media Format Capture
- Special Care – Fragile/Sensitive Documents
Integrated Desktop Solutions
- Process Re-Engineering/Systems Design
- Database & Systems Setup & Integration
- Development of Project Documentation
- Project Management Controls & Reporting
- Records Lifecycle Management
Final Disposition – Storage, Destruction, & Archival
- Quality Control System
- Tracking and Retrieval
Certifications & Qualifications
Our industry-recognized certifications and compliance standards ensure the highest level of security, quality, and efficiency in every service we provide.
- Department of Defense (DoD) Privacy Program 5400
- Dod Cybersecurity Program 8500.01
- DoD Health Record Lifecycle Management 6025
- Department of Homeland Security Safety Act Certified
- Health Insurance Portability and Accountability Act (HIPAA) compliant
- National Archives and Records Administration (NARA) compliant
- Protected Health Information (PHI) & Personally Identifiable Information (PII) compliant
- Privacy Act of 1974 complaint
- National Agency Check with Inquiries (NACI) & Top-Secret SCI
Who We Serve
We are proud to support a diverse range of organizations that trust us to deliver reliable, high-quality business solutions. Below are some of the clients we’ve worked with in the capacities listed on our web page.
Other Business Services We Provide
Professional support for data management, contract processing, and logistics, helping businesses stay organized and efficient.
Comprehensive property maintenance, including landscaping, cleaning, and HVAC services to keep facilities in top shape.
Providing seamless customer service through multiple channels, ensuring responsive and high-quality support.
Goodwill San Antonio
406 W. Commerce
San Antonio, Texas 78207
210-924-8581 | 800-483-9455
