Goodwill San Antonio has reopened majority of its operations, including our stores and donation stations. For the health and safety of our patrons and staff, we have established the following processes based on guidance from the state and local municipalities. 

Please frequent this page as our processes may change based on decisions made at the local and state levels.


Donating Items to Goodwill

All of our Donation Stations are open at reduced hours of operation. Donation Stations adjacent to our stores are open from 10:00AM - 8:00PM every day with the exception of  the following locations:

Cibolo Store Donation Station
Monday - Saturday: 9:00AM - 7:00PM
Sunday: 10:00AM - 7:00PM

Clearance Center Donation Station

New Daily Hours Effective 12/16/2020

9:00AM - 11:00AM

12:00PM - 2:00PM

3:00PM - 5:00PM 

Commerce Store Donation Station
10:00AM -6:00PM Daily

Evans Store Donation Station
10:00AM -7:00PM Daily

Kerrville Store Donation Station
Monday - Saturday: 10:00AM - 7:00PM
Sunday: 12:00PM - 5:00PM

Our free standing Donation Stations are open from 10:00AM -6:00PM.

What to Expect

Our donation attendants are required to wear masks and gloves. We have currently implemented a contact-free self donor service process, where we ask donors to unload their donated items. However, if you need assistance with your donations, our donation attendants will be happy to unload your donations. 


Shopping at Goodwill 

Our retail stores are currently open at reduced hours of operation. We are open 10:00AM -8:00PM every daily, with the exception of the following stores:

Cibolo Store 
Monday - Saturday: 9:00AM - 7:00PM
Sunday: 10:00AM - 7:00PM

Clearance Center 

New Policy Effective 12/16/2020

Store allows maximum (65) people at a time. Public access only. 

Checkout (30) minutes prior to closing of each shift.

Daily Hours: 9:00AM - 11:00AM

11:00AM - 2:00PM

3:00PM- 5:00PM

Commerce Store 
10:00AM -6:00PM Daily

Evans Store 
10:00AM -7:00PM Daily

Electronics Store - Inside the Clearance Center
10:00AM -4:00PM Monday - Friday

Kerrville Store 
Monday - Saturday: 10:00AM - 7:00PM
Sunday: 12:00PM - 5:00PM

What to Expect

In accordance with the Bexar County and City of San Antonio Executive Order, Goodwill San Antonio requires everyone to wear a face covering while in our facilities as it is the right thing to do to keep our community as safe as possible during this time.  This simple act of courtesy and safety is one that Goodwill San Antonio customers, clients, and employees can undertake together to prioritize our community’s health.  Customers shopping at our Clearance Center are required to wear gloves while shopping.

Everyone is asked to adhere to COVID - 19 social distancing protocol. Social Distancing signs have been placed throughout the stores as reminders. Additionally, six feet markers have been placed at the register area to guide you during the check out process. We have also installed Plexiglass shields at the registers for added protection for our cashiers and customers.  

Cleaning supplies are available for shoppers to disinfect shopping carts prior to using. We are also continuously disinfecting high traffic surfaces throughout our stores and providing hand sanitizer for customer use at our register area. Additionally, our store management is monitoring traffic level to ensure we adhere to the current occupancy limitation mandate. Therefore, we ask individuals ages 15 year and young refrain from visiting the Clearance Center at this time. 


Good Careers Centers

For the continued health and safety of our Good Careers Center team and clients, our Good Careers Centers are taking virtual and telephonic appointments only. To schedule an appointment, we ask that you call the Good Careers Center Appointment Line at 210-756-4800. If you live in Laredo, please call 210-977-0846 to schedule an appointment. 


Good Careers Academy

The Good Careers Academy is now enrolling students into our training programs. Our programs are following a blended model, where students will participate in online instruction and receive hand-on experience in the classroom. Students will rotate between online instruction and hands-on classroom experience to maintain social distancing while adhering to occupancy guidelines. Click here to learn more about or to enroll in our programs. 


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