Goodwill San Antonio

Goodwill helps change lives through the Power of Work.

What does Goodwill accept/not accept as a donation?

Please visit our list of acceptable and unacceptable items here.

Does Goodwill repair or wash donated clothing?

Goodwill Industries of San Antonio does not repair broken items or wash donated clothing.

Should I clean/wash my donations before dropping them off?

Goodwill recommends that all donations are in clean and gently-used condition.

Does Goodwill offer pickup service for donations?

Yes, Goodwill offers pickups of home or business donations. It is ideal for large donations of gently used furniture, electronics and other donations. We offer free home pickup service in the following communities:

  • San Antonio
  • Kerrville, Ingram and Hunt
  • New Braunfels, Marion and Santa Clara

Schedule your home pickup here.

How do I assess a value for each item I donated?

Goodwill has a suggested valuation guide for each item you donate. Please refer to it when you assign a value to your donations. Based on IRS regulations, it’s up to donors to document and assess the value of all donations to Goodwill.

I lost my donation receipt. Will Goodwill send another as a replacement?

Unfortunately, Goodwill does not maintain records of individual donations and will be unable to replace a lost receipt. Please save your receipts with your current year tax records to ensure you will be able to claim your donation as a deduction.

Does Goodwill provide free goods or monetary donations to other organizations/causes?

Goodwill changes the lives of some 50,000 people annually in the San Antonio, Laredo, New Braunfels and Seguin communities. Through donations and shopping in Goodwill stores, our educational programs and services that assist people in finding better jobs and build careers are funded. Due to the strong need for these services, we are unable to make any cash and/or gift in kind donations to other organizations.

I’d like to comment on my recent donation experience. Who may I contact?

You can always provide feedback by completing any of our combined Retail & Donation Surveys located at all Goodwill Stores & Donation Stations.



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Goodwill San Antonio 406 W. Commerce San Antonio, TX 78207-3102 | 1-800-483-9455