Comments & Feedback


We would love to hear from you! Please take a moment to fill out our shopper survey form so that we can learn how to improve your shopping experience at Goodwill.


 
 Goodwill Store Facilities
 Convenience of the location
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
 Cleanliness of the store/restroom
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
 Ability to provide a safe environment
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
 Goodwill Staff
 Courteous and Friendly
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
 Prompt and Efficient
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
Helpful and Knowledgeable
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
 Goodwill Store Merchandise
 Variety of goods available
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
 Quality of the merchandise
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
 Price paid
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
 Value for the money paid
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
 Overall Experience with Goodwill
 Overall satisfaction
Very
Satisfied
Somewhat
Satisfied
Neither Satisfied nor Unsatisfied Not Satisfied Not At All Satisfied Don't Know/
NA
 
 How many times in the past two years have you donated to Goodwill?
 How many times in the past two years have you shopped at Goodwill?
 
 Will you continue to shop at Goodwill?
Very likely Somewhat likely Neither likely nor unlikely Not too likely Not at all likely  
 
 
 How likely are you to refer others to shop at Goodwill?
Very likely Somewhat likely Neither likely nor unlikely Not too likely Not at all likely  
 
 
Was there a Team Member who made
your experience particularly memorable?
   
Please share any additional comments or suggestions with us.
   
Time of Day You Visited Store Location
Morning Afternoon Evening  
 
   
Date of Visit - click calendar to select date Click to select date 
   
 
 Your Information
Your Name Email    
 
Address     City       
 
   State            Zip Code 
 
   Phone #      
 
 Validation (required) - Helps prevent spammed entries
CAPTCHA Image
Can't read the image? Click to Reload

Enter characters from the image to the left
 
    
facebook facebook twitter Feedback links